RBQ 2627-9604-81

SERVICE

What makes us different :

  • A service that reach your expectation;
  • Fast delay, and a respected scheduled appointments, according to your needs;
  • A team of experienced technicians, efficient and professional.
  • MAINTENANCE

    PORTE DE GARAGE

    FAITES UN ENTRETIEN PRÉVENTIF ANNUEL POUR ALLONGER LA VIE DE VOTRE PORTE ET OUVRE-PORTE DE GARAGE. UNE PORTE BIEN LUBRIFIÉE PRÉVIENT L’USURE PRÉMATURÉE ET VOUS ASSURE UN FONCTIONNEMENT PLUS SILENCIEUX.

    The door itself

    To clean, use a mild detergent ( dishwashing detergent) with a car brush, and rinse very well. Avoid using abrasive cleaners (ex. Spic'n Span) or strong liquid soaps. Once a year, applying a coat of car wax (ex: Nu Finish) will give back the shine diminished by acid rains and sun rays. Note: Avoid choosing dark colors for your door if your garage door faces south or south-west. Long periods of being exposed to the sun could more rapidly damage the paint whether your door is steel, aluminium or wood.

    Exterior weather-seals (jambs and lintels)

    If these are rubber (Good quality PVC) clean with an all-purpose detergent (Spic'n Span) for vinyl, a product used for outdoor furniture. Rinse well, using a garden hose. Every two months, or more frequently, depending on usage of the door, lubricate with a silicone-based product (ex: Jig-a-Loo). DO NOT USE products which are petroleum based (ex: WD-40) which will cause the weather-seals to lose their elasticity. Petroleum based products affects rubber, and this material must remain flexible.

    Rails, Hinges, Wheels and Springs

    Lubricate the wheels and the hinges with a bit of motor oil (ex:10W30) Do not apply WD40 as this product removes grease as well as lubricates. As for the rails, use motor oil, especially in the curve of the rail. The same goes for the springs. Apply motor oil and wipe the excess with a cloth. This is a good way to prolong the usage of the springs.

    GARAGE DOOR OPENER


    WARNING: VERY IMPORTANT

    Every 3 months, deactivate the electric control operator. Activate your garage door manually to see if it is difficult to open. The electric operator is a substitute for manual strength. It should not have to use unusual force. If the door is difficult to open manually, communicate with Les Portes Isolex. A slack spring, a loose rail or cable could be the cause of the difficulty. A well-balanced garage door should weigh no more than 10lbs (4,53 kg.). Also check the Photo eye safety system. To adjust the door opening and closing yourself, consult your instruction manual

    A last piece of advice

    When you leave for a certain length of time, unplug your electric operator. It is not advisable to use the side-lock to lock the door if it is equipped with an electric operator. Should you activate the motor while the lock is in place, you could damage the motor and door. Contrary to certain belief, it is untrue that a plane flying over your house can activate your door opener. The frequency used is specific to its field.

  • REPAIR SERVICE

    SERVICE OF REPAIR COST ESTIMATION FOR RESIDENTIAL DOOR AND OPENER

    In case of breakage or accident, contact a member of our maintenance service team, who will comes to your house for any adjustment or to replace a defective piece.

    Considering that some repair present some risk, don’t hesitate to contact one of our professional technician to do the work.

    With our large inventory, we can meet your needs with short delay.

    We also guarantee the repair that is been done.

  • ANNUAL MAINTAIN PLAN

    By choice or lack of time, you might prefer call to do the maintenance of your garage door. Call our team, we have an annual maintain plan that include a complete verification and lubrication of your garage door. This good habits will extend the life expectancy of your door and opener. In addition, our technician can help you to plan your short and medium term maintenance.

    According to your request, a member of our team can contact you once per year to take an appointment at the day and the time that you prefer.This maintain contract apply only to the materials and equipment sold by Les Portes Isolex Inc.

    The contract obligation is limited to the maintenance task established by LES PORTES ISOLEX inc. The cost of material or part not guaranteed will be charged extra.. Le coût des pièces hors garanties sera facturé en sus.

    The warranty do not apply on an equipment not purchased or not installed by LES PORTES ISOLEX inc..

    Please contact us for more information about our annual maintain plan et the related cost and condition.

    info@portesisolex.com
  • FREE ESTIMATION

    Call a member of our team for a free estimation.

    Whether for a new residential garage door or opener, the measurement for an installation, renovation or replacement following an accident, we come to your house to give advice and estimate repair cost and all this, free of charge.

    Thereafter, we will be able to send you an estimate of the work that need to be made.

    Contact us to take an appointment with one of our professional technician.